Collagen Solutions Ltd
This policy is effective as of 21 May 2018 and replaces any previous versions so as to comply with the provisions set out under the European Union General Data Protection Regulation and the Privacy and Electronic Communications Regulations and to reflect changes on the Collagen Solutions Plc website.
Information Collection and Use
Collagen Solutions Ltd is the controller of the information collected on this site. Our primary purpose in collecting personal information is to provide you with an efficient experience in relation to product and services information you have expressed an interest in. We use your personal information to provide services and customer support you request, and where users have given us their consent, to deliver targeted marketing. We will not sell, share, or rent this information to others, not shall we use it other than in ways disclosed in this statement. The information is stored on Collagen Solutions Plc computers and databases, and access is restricted to specific personnel. We store this information to ensure that you receive the type of communications from us that you have consented to, and to respond to your enquiries.
Submission information and email preferences
Users may first be required to complete a contact form. During this process, users are required to complete the mandatory fields of name, telephone number, country and email address, together with opt-in email consent. All additional fields are optional, including product type, market segment information preferences. This information is used to contact users about the topics on our site where they have expressed interest. Access to your personal details is restricted. Only the necessary Collagen Solutions personnel can view and amend your information in order to administer any services that you require. We use a third-party mailing list specialist, MailChimp, to deliver certain of our email marketing communications. We gather statistics around email opening and clicks using industry standard technologies so that we can analyse for readership trends. For more information, please see MailChimp’s Privacy Notice. https://mailchimp.com/legal/privacy/
When someone visits www.collagensolutions.com, we use a third-party service, Google Analytics, to collect standard internet log information such as IP addresses and details of visitor behaviour patterns. IP addresses are not linked to personally identifiable information. We do this to find out things such as the number of visitors to the various parts of the site, analyse trends, administer the site, and track user movement. All information processed remains anonymous; we do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
If you have registered on our website or made a written request to receive our email research and newsletters, we may also track your usage of our website using tracking in order to analyse how our site is being used.
Disclosure to Third Parties: We will not sell or rent any of your personal information to third parties for their marketing purposes without your explicit consent and will only disclose this information in the limited circumstances and for the purposes described in this policy.
This Web site contains links to other sites. Please be aware that Collagen Solutions Plc does not claim any responsibility for the privacy practices of such other sites, and this policy does not apply to any external site that you might visit. We encourage our users to be aware when they leave our sites and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
This website takes every precaution to protect our users' information, and we have security measures in place to protect the loss, misuse, and alteration of the information under our control.
Rights to withdraw consent
Our users are given the opportunity to "opt in” and tailor the content that they receive. If you don't wish to receive marketing communications from us, you have the option to withdraw your consent at any time. You can withdraw your consent during submission of your contact details, or by following the unsubscribe links in any marketing email, or by contacting us using our information at the bottom of this page with a request to unsubscribe. We take your privacy seriously. We will only store your information for as long as you have provided consent to receive our communications.
Correction/Updating Personal Information
If a user's personally identifiable information changes (such as an e-mail address), or if a user no longer desires our service, you can rectify your data by contacting us below or via the contact submission page.
Access to personal information
Collagen Solutions tries to be as open as it can be in terms of giving people access to their personal information. Users have the right to access, rectify and erase their personal data. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998. If we do hold information about you, we will:
►give you a description of it;
►tell you why we are holding it;
►tell you the origin of it;
►tell you who it could be disclosed to; and
►let you have a copy of the information in an intelligible form.
To make a request to Collagen Solutions for any personal information we may hold you need to put the request in writing to our details specified at the bottom of this page.
If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting our Data Protection Officer.
Notification of Changes
How to contact us
FAO Data Protection Officer
Collagen Solutions Ltd
3 Robroyston Oval Nova Business Park
Glasgow G33 1AP
The Company referred to in this agreement and policy is Collagen Solutions Ltd, Registered Office: Sheppard and Wedderburn, Octagon Point, 5 Cheapside, London, EC2V 6AA, Company Registration Number 08446337. Our telephone number is 0141 648 9100